To cancel an order just go to your Account and then click My Orders In My Order, Select An Order you want to cancel and in order details, you see a Cancel Button. Click on the cancel button and after cancellation you will get a Message or Email from us.

Order can be cancelled only before dispatch. Once an order cancelled, complete amount will be refunded.

You can cancel an order within 30 minutes or an hour of placing it. If you cancel an order after it has shipped. Pay a cancelation fee.

Yes, of Couse,  Asvaso has also right to cancel any order under the following circumstances:

In case of Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc.

In case of Unavailability of products – In an exceptional cases, if a product runs out of stock with the vendor, the product will be cancelled and other remaining products of the order will be delivered.

If the area in which customer is residing is Out of Delivery area by Logistic Courier Partner even after placing the order.

You can log on to your account and click on the orders option. The orders which are already delivered will have the Return/Exchange option. You have to select the order which you want to return/replace. If you have paid cash on delivery, you must provide bank details.

You can manage order to returns, exchanges, and more on the Order history page. To request a return or exchange, Sign in to your account and go to the Order history page, and then select Request a return. If you don’t see for Request a return, your item may not be eligible for a return.

You can manage order to returns, exchanges, and more on the Order history page. To request a return or exchange, Sign in to your account and go to the Order history page, and then select Request a return and we will inform within 2 working days.

Yes of course, you can return the order if the size of the product doesn’t  fits.

Yes of course, you can return the order if you received a different color of the product.

You can request for the item to be replaced or returned. You can also get in touch with our customer care team.

If the problem has occurred due to unsuccessful  delivery  then please get in touch with our customer care team. If there is a manufacturing complaint, you can get in touch with the authorized service center of the brand for any help.

Once cancelled, full amount will be refunded to the customer and refund will be credited in 6-8 business days after cancellation.

Once returned, full amount will be refunded to the customer and refund will be credited in 6-8 business days after full inspection of products.

You will be notified via email/message on your registered mail/contact number once your refund has been processed.

If you received a product in a damaged or defective condition or size or colour issue or it is not as pre-described, you can return it to get a brand new without any extra cost!

The replacement order is initiated after successful picked up of delivered item. Please check the SMS & email we send you for your replacement request for any more details.

In this case, no need to return the entire item. You can only return one or many items in your order.

You can return the order if the size of the product doesn’t  fits, you can return the order if you received a different color of the product. If you received a product in a damaged or defective condition or size or color issue or it is not as described, you can return it to get a brand new without any extra cost!

As per company norms, returns are not possible after the policy period.

You can get in touch with an authorized service center of the brand to claim the warranty for your product if applicable.

Yes, If you return the product the free gift has to be returned along with the originally delivered product.

Once you processed the request of return a product then our customer care team will get in touch with you immediately.